Frequently Asked Questions

This Agreement was last modified on 18th february 2023

Shipping Information

How do I place an order?

To place an order, simply follow these steps:

  • Browse our products.
  • Select the item you want to purchase.
  • Add it to your shopping cart.
  • Review your cart and proceed to checkout.
  • Provide your shipping and payment information.

What payment methods do you accept?

We accept Bank Account, Payoneer, Paypal, COD. You can find more information in our Terms and Conditions.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order’s status.

Do I Need A Account To Place Order?

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FAQ Second Version

How long will it take to receive my order?

Delivery times may vary based on your location and the shipping option you choose. You can find estimated delivery times in our Shipping Policy.

How much does shipping cost?

Shipping costs are determined by your chosen shipping method and destination. You can find detailed information in our Shipping Policy.

What is your return policy?

Our return policy is outlined in our Return and Refund Policy. Please refer to it for details on eligibility and the return process.

How long does it take to process a refund?

Refunds typically take 15 to process, depending on your payment provider. More information can be found in our Return and Refund Policy.

Can I get more information about a product?

Detailed product information, including specifications and descriptions, is available on the product pages. If you have specific questions, please contact our customer support.

Are product colors accurate on the website?

While we make every effort to display accurate product colors, variations may occur due to screen settings and lighting. If you have concerns, please contact us for further information.

Contact Us

If you have any questions or concerns that are not addressed in our FAQs, please don’t hesitate to reach out to us at Info@alrehmancen.com.